Certification Programs / Retail
American Certification Institute (ACI)
COM Certified Office Manager
COM
Certified Office Manager
Course Methodology
The Certified Office Manager (COM) training program utilizes a variety of individual and team exercises, case studies, assessments, videos and group discussions.
Course Objectives
Upon completing this supply chain certification, participants will be able to:
- Develop and chisel advanced organizational skills
- Develop soft skills required for effective interpersonal interactions
- Understand the fundamentals of business etiquette
- Master professional telephone etiquette
- Understand the fundamentals of accounting, HR activities and project management.
- Understand the basics of Office Supply Management and Database Management.
- Manage time better for day-to-day tasks
- Offer better service and add value to
Target Audience
Certified Office Manager (COM) is designed for anyone looking for a career in office administration including the role of administrators, personal assistants, secretaries, and admin managers.
Target Competencies
Front office operations
Database Management
Time Management & Prioritization
Relation with stakeholders
Customer Relationship Management
Senior Manager Interactions
COM
Certified Office Manager
Introduction
The Certified Office Manager (COM) is an advanced training program that prepares professionals for the highly visible and demanding role of office management.
Module 1
- Fundamentals of team management
- Advancing your verbal communication skills
- Understanding and using body language in daily life
- Building excellent relationships with colleagues
- Working with senior management
- Win-Win negotiations with suppliers (internal and external) â Principles, planning, tactics
- Presenting your ideas and influencing others: how to deliver your thoughts with impact
Module 2
- Principles of business etiquette
- Dealing with different personality types at work
- Dealing with different cultures
- Coping with office politics and gossip
Module 3
- Dealing with visitors and improving
- customer service
- Meeting and greeting guests of different seniority levels
- Servicing internal and external customers
- Phone communication â phone etiquette
- Being an effective gatekeeper
Module 4
- Effectiveness versus efficiency
- How to find & eliminate inefficiencies in your office
- Step-by-step guide â Simplification of work processes
- Best practices to be more productive
Module 5
- Event planning
- Travel arrangements
- Tradeshows
- Appointment booking and arranging interviews
- Sourcing office supplies
- Household tasks
- Shopping
Module 6
- Your confidentiality duty
- Keeping data secure
- Key points you should be aware of
- What to do in sticky situations
Module 7
- Social media management
- Carrying out background research and presenting your findings
- Creating your mission and goals, and motivating yourself to put in extra effort
Online/Offline Program
-
22 June 2025
Online
-
09 August 2025
Online
Association / Affiliation
American Certification Institute (ACI)
American Certification Institute (ACI)
The American Certification Institute (ACI) offers globally recognized certifications across a wide range of business-related courses, providing professionals with the skills and credentials to excel in their fields. With alliance partners worldwide and affiliations like IPSCMI, ACI delivers premium training, testing, and certification programs designed to enhance career prospects and industry expertise.
Blue Ocean Academy has an exclusive tie-up with ACI to offer the CIFP program in the UAE and other GCC countries. Upon course completion, students receive a Certificate from ACI.
Empowering Careers, Validating Skills Your Success, Our Certification.
Life-changing certifications! Comprehensive courses, exceptional support. A must for career growth!
Welcome to Blue ocean Corporation FAQ Page
Here, we have compiled answers to the most commonly asked questions regarding our training programs, consulting services, and conferences. If you have any further queries, feel free to reach out to us.
General Questions
You can register online by selecting your desired course on our official website and filling out the required details. Alternatively, you can email us at info@blueoceanacademy.com or call +971 52 176 9265. After your inquiry, a program expert will contact you to guide you through the registration process.
Payments can be made online via our website. Your training consultant can also provide a direct payment link for your convenience.
Yes, we frequently offer combo packages and promotional discounts on various courses.
We provide classroom sessions at our premises, online sessions, and corporate training that can be conducted at your office or any convenient location.
Public Training Courses
Typically, each batch accommodates 15 students, though this may vary depending on the course.
Yes, we accept part payments, allowing you to pay in up to three instalments.
Yes, we have a dedicated division that delivers training programs and certification examinations in Arabic.
Yes, we offer a wide range of corporate courses tailored to the specific needs of government, semi-government, and private organizations.
Yes, we provide course materials to enhance your understanding of the modules.
In-House Training
Our in-house courses are designed to enhance operational efficiency cost-effectively. Benefits include:
- Tailored solutions to address specific company challenges
- Training conducted by industry-specific faculty
- Customizable content to meet organizational needs
- Timely responses to all inquiries
Yes, we can conduct in-house training at your desired location or at Blue Ocean premises.
Yes, we offer tailored in-house training programs to meet the specific needs of your organization and employees.
