Certification Programs / Retail
The International Air Transport Association
CBCR Airline Cabin Crew
CBCR
Airline Cabin Crew
Course Methodology
The IATA CABIN CREW TRAINING course utilizes a variety of individual and team exercises, boot camps, assessments, videos and group discussions.
Course Objectives
Upon completing this supply chain certification, participants will be able to:
- Understand the scope of Cabin Crew as a profession and the current trends and practices involved.
- Identify the types of aircraft and associated cabin crew functions.
- Manage passenger interactions in different and unforeseen circumstances.
- Understand emergency and safety procedures.
Target Audience
IATA Cabin Crew Training is designed for anyone aspiring to work in the cabin crew.
Target Competencies
Air transport and flight operation
Cabin Crew Responsibilities
Handling Emergencies
Managing Medical Emergencies
Aviation Security
Customer Service
Handling Dangerous Goods
Airline Catering
CBCR
Airline Cabin Crew
Introduction
The IATA Cabin Crew training is a comprehensive program, covering the fundamental aspects of managing cabin operations in the airlines. It primarily deals with customer service and handling unforeseen situations during flight.
Module 1
- Overview of the airline industry
- Regulatory context of the airline industry
- Organizational structures in airlines
Module 2
- Airport and passenger processing
- Flight Operation
- The aircraft cabin
- Theory of flight and altitude physiology
Module 3
- Organizational structure on board the aircraft
- Communication on board the aircraft
- Cabin Crew duties in normal operations
Module 4
- Perspective on air transportation safety
- Turbulence and cabin decompression
- Firefighting and smoke removal
- Emergency landing and evacuation
Module 5
- Medical emergency equipment on board the aircraft
- Performing CPR, AED and Heimlich maneuver
- Flight and cabin crew incapacitation
Module 6
- Air transportation of dangerous goods
- Handling dangerous goods in the aircraft cabin
Module 7
- Coordinated efforts to increase aviation security
- Unruly passengers as a threat to aviation security
- Unlawful interference
Module 8
- Creating a customer service environment
- Serving passengers with additional needs
- Managing unruly or drunk passengers
Module 9
- Organization of airline catering
- Serving meals on board the aircraft
- Onboard retail services
Module 10
- The cabin crew profession and lifestyle choices
- Cabin crew professional development
Online/Offline Program
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13 July 2025
Offline
Association / Affiliation
The International Air Transport Association
The International Air Transport Association
The International Air Transport Association (IATA) offers globally recognized certifications and training programs designed to enhance skills in aviation operations, safety, and management. With a mission to lead and serve the airline industry, IATA equips professionals with the expertise to streamline procedures, maximize efficiency, and drive cost-effective solutions in the dynamic aviation sector.
Blue Ocean provides airline training programs, guided by global industry norms set and certified by IATA. We have a track record of mentoring thousands of airline professionals who are successfully placed on international profiles.
Empowering Careers, Validating Skills Your Success, Our Certification.
Life-changing certifications! Comprehensive courses, exceptional support. A must for career growth!
Welcome to Blue ocean Corporation FAQ Page
Here, we have compiled answers to the most commonly asked questions regarding our training programs, consulting services, and conferences. If you have any further queries, feel free to reach out to us.
General Questions
You can register online by selecting your desired course on our official website and filling out the required details. Alternatively, you can email us at info@blueoceanacademy.com or call +971 52 176 9265. After your inquiry, a program expert will contact you to guide you through the registration process.
Payments can be made online via our website. Your training consultant can also provide a direct payment link for your convenience.
Yes, we frequently offer combo packages and promotional discounts on various courses.
We provide classroom sessions at our premises, online sessions, and corporate training that can be conducted at your office or any convenient location.
Public Training Courses
Typically, each batch accommodates 15 students, though this may vary depending on the course.
Yes, we accept part payments, allowing you to pay in up to three instalments.
Yes, we have a dedicated division that delivers training programs and certification examinations in Arabic.
Yes, we offer a wide range of corporate courses tailored to the specific needs of government, semi-government, and private organizations.
Yes, we provide course materials to enhance your understanding of the modules.
In-House Training
Our in-house courses are designed to enhance operational efficiency cost-effectively. Benefits include:
- Tailored solutions to address specific company challenges
- Training conducted by industry-specific faculty
- Customizable content to meet organizational needs
- Timely responses to all inquiries
Yes, we can conduct in-house training at your desired location or at Blue Ocean premises.
Yes, we offer tailored in-house training programs to meet the specific needs of your organization and employees.
